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Defend with evidence—not vendor promises.

A full MSSP stack staffed by people who've worked incidents — managed EDR, SIEM, identity threat detection, email security, and a 24/7 SOC. Every alert ends with a written disposition you can hand an auditor.

— A real SOC, not a dashboard

What a quiet hour actually looks like.

Every event is triaged by a human analyst, given a written disposition, and stored as evidence. Below is a representative hour from a mid-market client with ~600 endpoints.

SOC · channel #c-northwindLive
04:11:08EDR isolated WS-MARK-21 — suspicious LSASS access by powershell.execontained
04:14:22Identity: impossible-travel sign-in m.alvarez@ from BR → US (4m)blocked
04:15:01Analyst on-call paged · tier-2 · ER-4421paged
04:18:39Email security quarantined 14 messages · OAuth-consent phishquarantined
04:23:55Rolled m.alvarez session tokens, forced re-MFA · client notifiedremediated
04:31:12SIEM: brute-force on vpn-deny-3 · src 185.220.x.x · auto-banned 24hauto
04:42:00Disposition published · ER-4421 contained · root cause: stale OAuth grantclosed
05:00:00Hourly heartbeat · all sensors reporting · 0 stuck queueshealthy
— What's covered

A complete defense-in-depth stack.

Each layer is procured, deployed, tuned, and operated by us. You get one contract and one accountable team.

01 / Endpoint
Managed EDR / XDR
Continuous endpoint monitoring with response playbooks pre-approved by your team. We isolate compromised hosts in minutes, not hours.
Behavioral detectionAuto-isolationForensic captureRollback
02 / Identity
Identity threat detection & response
M365 / Entra ID / Google Workspace monitoring for token theft, OAuth-consent phishing, and impossible-travel patterns — the attacks that bypass MFA.
Token monitoringConditional accessOAuth reviewRisk scoring
03 / SIEM
Managed SIEM & detection engineering
Cloud-native SIEM with detection content tuned to your environment — not generic correlation rules. Quarterly red-team validation of every detection.
Cloud SIEMMITRE ATT&CKCustom detectionsThreat intel
04 / Email
Email security & DMARC
Inbound/outbound mail security, link rewriting, internal-impersonation detection, and DMARC enforcement to stop spoofing of your own domain.
BEC defenseLink rewritingDMARCQR/HTML attachments
05 / Network
DNS, ZTNA & perimeter
DNS-layer protection, zero-trust network access, and managed next-gen firewalls — operated as one fabric with consistent policy.
DNS filteringZTNANGFWMicrosegmentation
06 / Vulnerability
Vulnerability management & pen testing
Continuous external + internal scanning, prioritized by exploitability — not CVSS theater. Annual pen testing with remediation tracked to closure.
External scanningAuthenticated scansPen testingRemediation
07 / People
Security awareness training
Phishing simulations and short-form training calibrated to your industry. Reporting that satisfies cyber-insurance and SOC 2 requirements.
SimulationsMicrolearningReportingMulti-language
08 / IR
Incident response retainer
Pre-negotiated IR retainer with named senior responders. Tabletop exercises twice a year. If something goes sideways, you have our cell numbers.
RetainerTabletopsForensicsLegal coordination
— How we operate

Built like an IR team would build it.

"The best security team is the one whose evidence holds up in a deposition."
— Internal principle, TechnoDen SOC
01

Detect

Multi-source telemetry — endpoint, identity, email, network — correlated by humans against detections we wrote for your environment.

02

Triage

Tier-1 analyst within 12 minutes (Sev-1). Every alert gets a written disposition. No silent closes.

03

Contain

Pre-approved response playbooks let us isolate hosts, kill sessions, and disable accounts without waiting for a callback.

04

Report

Monthly executive report. Quarterly review of detections, gaps, and the threat landscape — calibrated to your industry.

— Common questions

Things people actually ask.

Do we have to rip and replace our existing security tools?

No. We're tool-flexible — we'll operate what you already own where it makes sense, and only swap out when there's a clear gain in coverage, cost, or operability. Most engagements involve some consolidation, not a wholesale replacement.

How fast do you respond to incidents?

Our SLA is a 12-minute mean time to acknowledge for Sev-1, with named senior analysts on-call 24/7. Response playbooks are pre-approved during onboarding so we can contain without waiting for a phone call at 3 a.m.

Can you support our cyber-insurance application?

Yes — we routinely complete the security questionnaires for our clients' renewal applications and provide the controls evidence underwriters now require. Many of our clients have seen premium reductions after onboarding.

Do you handle compliance evidence too?

Yes. Our security operations and our compliance practice share data — controls evidence flows automatically into your SOC 2, ISO 27001, HIPAA, or PCI program. See compliance →

What if you detect something at 3 a.m. on a holiday?

Our SOC operates 24/7/365 with no degraded coverage on weekends or holidays. The same named analysts who run your environment on a Tuesday morning are watching it on Christmas Eve.

— Talk to us

A 30-min call. No deck.
Tell us what's keeping you up.

We'll do a free posture review of your most exposed surface — usually identity or email — and send a written summary in 48 hours.

Emailinfo@technoden.net
HoursSOC · 24/7/365
HQDenver, CO
OfficeMiami, FL